Terms of Use

Terms of Use for www.witnesswindowgraphics.com

The primary goal of www.witnesswindowgraphics.com (hereon referred to as “we” and “us”) is to honor our Lord and Savior Jesus Christ. Everything we do is to bring Him glory. We will not print anything that will not bring Him glory or honor. Therefore, we will not print anything that is explicit, inappropriate, or ungodly (at the discretion of www.witnesswindowgraphics.com).

We also believe that the King James Version (KJV) is the inspired, inerrant word of God, so we will only print verses from the KJV.

We reserve the right to refuse service to anyone.

Pleasing God is our #1 goal, but our #2 goal is pleasing our customers. If we work to please a Holy God, then I can promise you that you (the customer) will be more than pleased with our work.

Payment Terms

Payment must be made before any work on your graphic will be started. We accept all major Credit Cards and Paypal.

Sales Tax

We are required to collect sales tax on purchases shipped to Kansas where we currently have business operations. For orders shipped to Kansas, we are required to collect 6.5% sales tax.

Customers from any other state shall be solely responsible for all other taxes and duties applicable in their jurisdiction.

New File Upload and Revision

Please check and make sure that your file is of print-ready quality, designed at the correct size and grammatically accurate before placing your order.

All jobs within an order are approved online by an instant proof. Digital email proofs are also available and will be sent when any adjustments are made to the order before beginning production. If you request any changes made to the proof, each round of revisions will incur a $25.00 charge. Please look over your design carefully and list all of the changes that you would like made before responding to the proof email. This will expedite your order and help you to avoid further design fees.

Cancellation Policy

If any order is canceled before the sign production has started, there will be a cancellation charge of up to $50. Time allocated for proofs and artwork generated by our graphic designer will be charged at our standard hourly rate and is non-refundable. An order cannot be canceled if sign production has started. However, at your written request, we can prevent shipment. You will be charged for the full amount of the order minus shipping.

Return and Refund Policy

Due to the custom nature of the signs offered and the fact that we cannot put custom signs produced in our shop back into inventory to resell to another customer, it is understood that we are unable to offer any refunds or credits for any products.

Shipping

Any shipping damage should be reported immediately to the delivery personnel and subsequently to us.